How to send a test push notification to your mobile?

You can add a test device and target it from the dashboard to ensure your notification is displayed correctly.

Batch allows you to find information on your installation and test your integration or make sure the notification you are editing works as expected on a real device (deeplink, image, mobile landing, etc).

The easiest way is to use either your Installation ID (iOS/Android) if it is displayed in your app, your Custom ID (iOS/Android) if it is sent to Batch, or the email address linked to the profile if there is one. Once you retrieve your ID, go to point 2.

1. Locate your Installation ID

💡 From version 1.18 of our SDK, you can find your Installation using the "Find my Install" feature.

Batch will copy the Installation ID to the clipboard when the application appears in the foreground 4 times within 20 seconds.

Here is how to find your Installation ID:

• On iOS

• On Android

2. Find information on your device

On the dashboard, go to Data > Find Profile, and paste your ID (with the correct ID type selected):

In the Platforms section, find your device and click on Inspect 👇

Then click on Inspect in app debug:

If you are using Batch's Mobile Engagement Platform (More on the difference between Batch's CEP and MEP), go to Settings > Debug, and paste your ID (with the correct ID type selected).

3. Send a test notification

You can send a test notification from 3 different places:

a) From the debug tool

This feature is specific to Batch's Mobile Engagement Platform (More on the difference between Batch's CEP and MEP).

In case you just need to test your integration, you can use the Send test push button, and Batch will send a generic message with an image to your device:

b) From the list of registered test devices

This feature is specific to Batch's Mobile Engagement Platform (More on the difference between Batch's CEP and MEP).

You can see the list of all of the registered test deices from Settings > Push Settings. This is helpful to check if the token of your saved devices is still valid, and delete them if it's not the case:

c) From the campaign editor

You can send test notifications to your device to see how your campaign looks from the campaign editor.

Click on Send a Test and add your Installation ID or Custom ID in the corresponding field, then hit Send test.

Follow the instructions below if you are using Batch's Mobile Engagement Platform (More on the difference between Batch's CEP and MEP).

Click ⚙️ to select your device in the saved devices, or copy your Installation ID in the corresponding field. Hit Send a test.