> For the complete documentation index, see [llms.txt](https://doc.batch.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://doc.batch.com/guides-and-best-practices/analytics/how-to-track-app-uninstalls-on-ios-and-android-outside-of-batch.md).

# How to track app uninstalls on iOS and Android? (outside of Batch)

At Batch, we do recommend using tools such as Google play developer for Android or iTunes Connect for iOS that can give you relevant information about uninstalls. 

## Google Play Console <a href="#google-play-console" id="google-play-console"></a>

If Batch does not know the information on the uninstallation of your application, Google knows it.

All you have to do is connect to your Google Play Console and find on the statistics tab the number of uninstalls. You can also check on the dashboard the number of installs and uninstalls for the last week, month, or year.

<figure><img src="/files/8sFdnJPKZAZtpoq0sLxr" alt=""><figcaption></figcaption></figure>

## iTunes Connect <a href="#itunes-connect" id="itunes-connect"></a>

&#x20;iTunes Connect does not give you the exact number of uninstallation. But it can give you another information, which is "retention". Retention measures the usage of your app over time.&#x20;

<figure><img src="/files/EOHNSl4yakVxBjAlpica" alt=""><figcaption></figcaption></figure>


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