Introduction

This Getting started section is designed to help you take your first steps with Batch. Whether you are setting up your first campaign or exploring automation features, you will find everything you need here to get started and understand how the platform works.

Batch platform centralizes all your customer engagement needs in a single tool. It allows you to send Emails, SMS, Push Notifications, and In-App Messages and offers features to manage every stage of your campaigns and automations.

Batch's Dashboard is divided into five main tabs

  1. Analytics: view insights into your channels' performances with detailed reports.

  2. Profiles: explore your userbase, create segments and audiences, access custom data, and view detailed user profiles.

  3. Campaigns: create one-shot Email, SMS, or Push campaigns, from targeting to message composition and orchestration.

  4. Automations: set up automated recurring or trigger Email, SMS, Push, or In-App messages based on user behavior and predefined conditions.

  5. Settings: define global settings for your channels and manage marketing pressure by adjusting sending frequency with labels and capping.

Ready to create your first communications? Let’s get started! 🚀

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