> For the complete documentation index, see [llms.txt](https://doc.batch.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://doc.batch.com/getting-started/readme.md).

# Introduction

{% hint style="info" %}
This **Getting started section** is designed to help you take your first steps with **Batch**. Whether you are setting up your first campaign or exploring automation features, you will find everything you need here to get started and understand how the platform works.
{% endhint %}

Batch platform centralizes all your customer engagement needs in a single tool. It allows you to send **Emails, SMS, Push Notifications**, and **In-App Messages** and offers features to manage every stage of your campaigns and automations.

**Batch's Dashboard** is divided into five main tabs

<figure><img src="https://1464139620-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FUIK868wiiK9XOVyETGZS%2Fuploads%2FmBKCteSnugnWowMYpgd9%2FCapture%20d%E2%80%99e%CC%81cran%202025-04-07%20a%CC%80%2017.17.05.png?alt=media&amp;token=bb9c0829-f828-432a-9daa-92caffe77af9" alt=""><figcaption></figcaption></figure>

1. **Analytics**: view insights into your channels' performances with detailed reports.
2. **Profiles**: explore your userbase, create segments and audiences, access custom data, and view detailed user profiles.
3. **Campaigns**: create one-shot Email, SMS, or Push campaigns, from targeting to message composition and orchestration.
4. **Automations**: set up automated recurring or trigger Email, SMS, Push, or In-App messages based on user behavior and predefined conditions.
5. **Settings**: define global settings for your channels and manage marketing pressure by adjusting sending frequency with labels and capping.

**Ready to create your first communications? Let’s get started!** 🚀

<table data-view="cards"><thead><tr><th></th><th data-hidden data-card-cover data-type="files"></th><th data-hidden data-card-target data-type="content-ref"></th></tr></thead><tbody><tr><td>Create your first one-shot campaign</td><td><a href="https://1464139620-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FUIK868wiiK9XOVyETGZS%2Fuploads%2F7AO9VRYiCoa72c2lIRSZ%2FDocumentation_Getting_Started_Intro_OneShot_2025.jpg?alt=media&amp;token=456e8ac2-bf3e-4707-8034-745ab3f03cb1">Documentation_Getting_Started_Intro_OneShot_2025.jpg</a></td><td><a href="/getting-started/create-your-first-one-shot-campaign.md">Create your first one-shot campaign</a></td></tr><tr><td>Create your first recurring automation</td><td><a href="https://1464139620-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FUIK868wiiK9XOVyETGZS%2Fuploads%2FGf7qztOTHpbDpmkuHmJW%2FDocumentation_Getting_Started_Intro_Recurring_2025.jpg?alt=media&amp;token=52e3854c-dfde-4279-923a-a8a7b6363832">Documentation_Getting_Started_Intro_Recurring_2025.jpg</a></td><td><a href="/getting-started/how-to-send-recurring-automation.md">Create your first recurring automation</a></td></tr><tr><td>Create your first trigger automation</td><td><a href="https://1464139620-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FUIK868wiiK9XOVyETGZS%2Fuploads%2FxXmEnheWjhen5Snfyjfd%2FDocumentation_Getting_Started_Intro_Trigger_2025.jpg?alt=media&amp;token=1402408b-8d04-4736-b50d-94db3cb4d0b1">Documentation_Getting_Started_Intro_Trigger_2025.jpg</a></td><td><a href="/getting-started/how-to-send-a-trigger-automation.md">Create your first trigger automation</a></td></tr><tr><td>Create your first Email Message</td><td><a href="https://1464139620-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FUIK868wiiK9XOVyETGZS%2Fuploads%2Fo4TiP3Hzztu5MLtRHYnB%2FCapture%20d%E2%80%99e%CC%81cran%202025-04-08%20a%CC%80%2013.39.25.png?alt=media&amp;token=71d9fd73-f230-42ca-aade-ae49cf35d780">Capture d’écran 2025-04-08 à 13.39.25.png</a></td><td><a href="/getting-started/channels/email.md">Email</a></td></tr><tr><td>Create your first SMS message</td><td><a href="https://1464139620-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FUIK868wiiK9XOVyETGZS%2Fuploads%2F6gCejbXSKk6U8Pm59KUZ%2FCapture%20d%E2%80%99e%CC%81cran%202025-04-08%20a%CC%80%2013.40.11.png?alt=media&amp;token=37605116-e8fe-40f7-b5fb-d82e1dc65c20">Capture d’écran 2025-04-08 à 13.40.11.png</a></td><td><a href="/getting-started/channels/sms.md">SMS</a></td></tr><tr><td>Create your first Push Message</td><td><a href="https://1464139620-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FUIK868wiiK9XOVyETGZS%2Fuploads%2FP7HSt58Jp47pWWuYAySD%2FCapture%20d%E2%80%99e%CC%81cran%202025-04-08%20a%CC%80%2013.40.28.png?alt=media&amp;token=06b0b51b-95eb-4c41-8003-e3485f2b89c9">Capture d’écran 2025-04-08 à 13.40.28.png</a></td><td><a href="/getting-started/channels/push.md">Push</a></td></tr><tr><td>Create your first In-App Message</td><td><a href="https://1464139620-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FUIK868wiiK9XOVyETGZS%2Fuploads%2FKlscpu6hcn4jxgdhf70Y%2Finapp.png?alt=media&amp;token=a9b23a0b-9848-4c02-ab6c-2c9b8e614e5a">inapp.png</a></td><td><a href="/getting-started/channels/in-app.md">In-App v1 (old)</a></td></tr></tbody></table>


---

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