# Troubleshooting

- [Why is your email template file not correctly uploaded on the Dashboard?](/guides-and-best-practices/message/email/troubleshooting/why-is-your-email-template-file-not-correctly-uploaded-on-the-dashboard.md): This article provides solutions if your email template cannot be uploaded correctly on Batch.
- [Why is Gmail clipping emails?](/guides-and-best-practices/message/email/troubleshooting/why-is-gmail-clipping-emails.md): Gmail and some other inbox providers can clip emails that are too long, here is how to troubleshoot your templates.