> For the complete documentation index, see [llms.txt](https://doc.batch.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://doc.batch.com/guides-and-best-practices/message/email/troubleshooting.md).

# Troubleshooting

- [Why is your email template file not correctly uploaded on the Dashboard?](https://doc.batch.com/guides-and-best-practices/message/email/troubleshooting/why-is-your-email-template-file-not-correctly-uploaded-on-the-dashboard.md): This article provides solutions if your email template cannot be uploaded correctly on Batch.
- [Why is Gmail clipping emails?](https://doc.batch.com/guides-and-best-practices/message/email/troubleshooting/why-is-gmail-clipping-emails.md): Gmail and some other inbox providers can clip emails that are too long, here is how to troubleshoot your templates.


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