How can I manage the dev and live environments with Batch?

Here are the best practices to manage both environments.

A staging environment refers to a parallel server environment for testing websites and software applications in conditions as close as possible to the live environment, without compromising the organization's current data or interrupting its operations.

You should always integrate Batch in a development environment and then go into production mode after everything has been tested and validated.

For this matter, we strongly recommend:

1

Creating two applications per OS (Android, iOS, Web) on the dashboard: one for tests and one for production (e.g. MyApp and [DEV] MyApp).

2

These apps will then be grouped into two Omnichannel projects.

For instance:

Thereafter, DEV projects can only be displayed to developers so as not to disturb your operational teams on the dashboard (refer to the Project-level Permissions documentation for more details).