December 16, 2025 - Universal Channel

Universal Channel is a new automation channel that allows you to trigger any external system directly from a Batch automation by calling a third-party API. From a single automation step, you can now:

• Send a message through an external provider
• Trigger a workflow in another tool
• Create or update data in an external system

Universal Channel acts as a generic, extensible channel to connect Batch automations with systems outside of Batch.

See Universal Channel for more information.