Batch allows the tracking of the most crucial SMS performance metrics.

  • Sent messages
  • Delivered messages
  • Skipped messages, when there is no temptative to execute message sending (capping rules application, etc.). Skipped are not billed.
  • Bounce messages, when an attempt to send has been executed without being successful. Bounces are billed.


In Trigger Automations, there can be several messages steps in the same automation. As a result, the reporting on performance is available in two ways:

  • An aggregaged report sums-up all sendings of the automation.
  • A step by step report allows the analytics of each message's performance.