GET - Get request info

The Export API allows you to create export requests and get their status. This page documents the request endpoint.

Request structure


The Export API exposes a GET endpoint to get the status of a single Export request if created less than 6 months ago:

Here is a valid cURL example:

curl -H "Content-Type: application/json" \
     -H "X-Authorization: BATCH_REST_API_KEY" \
     -X GET ""

The REQUEST_ID value is the token you get when creating the request.

The BATCH_API_KEY value is your Live Batch API key from the settings page of your app within the dashboard (⚙ Settings → General).


In order to authenticate with the API, you need to provide your company REST API Key as the value of the X-Authorization header.



If the POST to the API endpoint is successful you will receive an HTTP 200 confirmation and the following information:

  "id": "9aed764e-7a79-4197-b378-df82da994f78",
  "uri": "/1.0/BATCH_API_KEY/inapp-campaign/CAMPAIGN_TOKEN/events",
  "request_date": "2019-08-14T22:00:00",
  "file_url": "",
  "completion_date": "2019-08-14T22:00:00",
  "request" :  
    "from": "2019-08-14T22:00:00",
    "to": "now",
    "events": ["push_sent", "push_open"],
    "ids": ["install_id", "custom_id", "advertising_id"],

The file_url value contains a URL. That URL is a redirection to the CSV file containing the data you requested. To retrieve the download link, use the provided URL to make a second GET request passing the X-Authorization header.

Here is a valid cURL example:

curl -i -H "X-Authorization: BATCH_REST_API_KEY" \
     -X GET """"

Batch will respond with an HTTP status code: 302. The download link is located under the location section of the response header.

The error_msg field will give you information about what went wrong.

The link to the csv file wil expire after 20 minutes. You will need to call again the API to generate a new file.


If the POST data does not meet the API requirements you will receive an actionable error message. Contact us at if you need further support.

  • AUTHENTICATION_INVALID (Http status code: 401, Error code: 10)
  • API_MISUSE (Http status code: 403, Error code: 12)
  • ROUTE_NOT_FOUND (HTTP status code: 404, Error code: 20)
  • MISSING_PARAMETER (HTTP status code: 400, Error code: 30)
  • MALFORMED_PARAMETER (HTTP status code: 400, Error code: 31)
  • SERVER_ERROR (HTTP status code: 500, Error code: 1)
  • MAINTENANCE_ERROR (HTTP status code: 503, Error code: 2)