Analytics

Metrics

Batch allows the tracking of the most crucial SMS performance metrics.

• Sent messages
• Delivered messages
• Skipped messages, when there is no temptative to execute message sending (capping rules application, etc.). Skipped are not billed.
• Bounce messages, when an attempt to send has been executed without being successful. Bounces are billed.

Reports

In Trigger Automations, there can be several messages steps in the same automation. As a result, the reporting on performance is available in two ways:

• An aggregaged report sums-up all sendings of the automation.
• A step by step report allows the analytics of each message's performance.