Documentation > Dashboard > Profiles

Search Profiles

This page applies to the data lifecycle of Profiles that powers email, SMS, and Push V2 channels.

You can access the profile view using:

  • Custom ID
  • Installation ID
  • Email address

The profile view page will present all data associated with a profile, including:

  • Attributes: Display various profile characteristics and preferences.
  • History: Show a history of profile actions, sent messages and interactions.
  • Subscriptions: List any subscriptions or opt-ins associated with the profile.

This centralized view provides a complete picture of the user's data, enabling efficient profile management and analysis.

Screenshot

History

Profile actions

All events tracked by a profile apps or websites via Batch SDKs methods are displayed on the Profile view, as well as events sent via API.

Message events

Message events are events related to messages sent by Batch.

The following events are tracked:

  • Sent: for Email, Push v2, SMS
  • Delivered: for Email , SMS
  • Open: for Email, Push v2. They include machine opens.
  • Click: for Email

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