# Universal channel

- [How to send a WhatsApp message - META](https://doc.batch.com/guides-and-best-practices/message/universal-channel/how-to-send-a-whatsapp-message-meta.md): This guide explains how to send WhatsApp messages using Batch’s Universal Channel feature.
- [How to send a RCS Message - Sinch](https://doc.batch.com/guides-and-best-practices/message/universal-channel/how-to-send-a-rcs-message-sinch.md): This guide explains how to send RCS messages through Sinch using Batch’s Universal Channel feature.


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