How does Batch work with smart televisions and connected televisions?

Learn which Batch capabilities work on television platforms.

Android TV and Android-based television operating systems can run the Batch Android SDK.

The main use case supported by these very specific OSes is In-app message sending, and it would work as usual in Batch.

If you want to use Batch on additional television operators such as Tizen, reach the Support team or your CSM to evaluate potentiel solutions.

Supported capabilities

Capability	Android TV & Android-based TV OSes	tvOS, Tizen, webOS, set-top boxes
In-App messages	Yes	No SDK available
Profile data collection	Yes	No SDK available
Push notifications	No, OSes do not support it.	No, OSes do not support it.
Inbox	No, OSes do not support it.	No, OSes do not support it.

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Design In-App messages for television

Television users navigate with a remote, so every message must be easy to dismiss.

• Use the Banner, Modal or Image format, and rely on auto-dismiss. Note that the Banner auto-dismisses after 10 seconds and that this delay is not configurable, while Modal and Image let you set the auto-close timer.
• Avoid action buttons: remote focus navigation differs across television models. Use the message's global tap action if you need the message to be actionable.
• Test on real devices. Rendering and focus behaviour vary between manufacturers.

Note that televisions are often shared across family members and are not as personal as phones. In-app strategies should be adapted to this situation.