Does Batch work in China?

Yes, you can send notifications to iOS devices. Due to local restrictions, you will need to use a local provider for Android notifications.

Push Notifications

iOS

You can use Batch to send notifications to iOS users who live in China or travel there occasionally.

Android

Huawei/Honor devices: You can use Batch Push v1 to send notifications to users using Huawei and Honor Devices in China.

Other Android devices: Batch relies on Firebase Cloud Messaging (FCM) to deliver notifications to the rest of your users in China. In order to get a device token and handle push notifications, your users’ devices must come with a recent version of Google Play Services. Due to local restrictions, none of the devices sold in China includes Google Play Services and most of the connections to Google are blocked. As a consequence, you will need to rely on a local push provider to send notifications to these Chinese users. Here are a few services you can use: Getui, Jpush, Baidu Cloud Push, and Umeng.

In-App Messages

These local restrictions don't apply to Batch's in-app messages. In-App automations are a good alternative if you are not planning to use a local push provider on Android and you still want to communicate with your Chinese users.