> For the complete documentation index, see [llms.txt](https://doc.batch.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://doc.batch.com/getting-started/features/customer-engagement-platform.md).

# Customer Engagement Platform

- [Batch AI](https://doc.batch.com/getting-started/features/customer-engagement-platform/batch-ai.md)
- [Batch AI Assist](https://doc.batch.com/getting-started/features/customer-engagement-platform/batch-ai/batch-ai-assist.md)
- [Batch AI Predict](https://doc.batch.com/getting-started/features/customer-engagement-platform/batch-ai/batch-ai-predict.md)
- [Batch AI Decide](https://doc.batch.com/getting-started/features/customer-engagement-platform/batch-ai/batch-ai-decide.md)
- [Analytics](https://doc.batch.com/getting-started/features/customer-engagement-platform/analytics.md)
- [Overview](https://doc.batch.com/getting-started/features/customer-engagement-platform/analytics/overview.md)
- [Key metrics](https://doc.batch.com/getting-started/features/customer-engagement-platform/analytics/key-metrics.md)
- [Orchestration analytics](https://doc.batch.com/getting-started/features/customer-engagement-platform/analytics/orchestration-analytics.md)
- [Performance analytics](https://doc.batch.com/getting-started/features/customer-engagement-platform/analytics/performance-analytics.md)
- [Profile Analytics](https://doc.batch.com/getting-started/features/customer-engagement-platform/analytics/profile-analytics.md)
- [Profile Overview](https://doc.batch.com/getting-started/features/customer-engagement-platform/analytics/profile-overview.md)
- [Data](https://doc.batch.com/getting-started/features/customer-engagement-platform/profiles.md)
- [Overview](https://doc.batch.com/getting-started/features/customer-engagement-platform/profiles/overview.md)
- [Segments](https://doc.batch.com/getting-started/features/customer-engagement-platform/profiles/segments.md)
- [Audiences](https://doc.batch.com/getting-started/features/customer-engagement-platform/profiles/audiences.md)
- [Data management](https://doc.batch.com/getting-started/features/customer-engagement-platform/profiles/data-management.md)
- [Custom Data](https://doc.batch.com/getting-started/features/customer-engagement-platform/profiles/custom-data.md)
- [Privacy Center](https://doc.batch.com/getting-started/features/customer-engagement-platform/profiles/privacy-center.md)
- [Search Profiles](https://doc.batch.com/getting-started/features/customer-engagement-platform/profiles/search-profiles.md)
- [Cloud Sync](https://doc.batch.com/getting-started/features/customer-engagement-platform/profiles/cloud-sync.md)
- [Create a Sync from Snowflake to Batch Profile Attributes](https://doc.batch.com/getting-started/features/customer-engagement-platform/profiles/cloud-sync/create-a-sync-from-snowflake-to-batch-profile-attributes.md)
- [Create a Sync from BigQuery to Batch Profile attributes](https://doc.batch.com/getting-started/features/customer-engagement-platform/profiles/cloud-sync/create-a-sync-from-bigquery-to-batch-profile-attributes.md)
- [Create a Sync from Clickhouse to Batch Profile Attributes](https://doc.batch.com/getting-started/features/customer-engagement-platform/profiles/cloud-sync/create-a-sync-from-clickhouse-to-batch-profile-attributes.md)
- [Create a Sync from Snowflake to Batch Profile Events](https://doc.batch.com/getting-started/features/customer-engagement-platform/profiles/cloud-sync/create-a-sync-from-snowflake-to-batch-profile-events.md)
- [Create a Sync from BigQuery to Batch Profile Events](https://doc.batch.com/getting-started/features/customer-engagement-platform/profiles/cloud-sync/create-a-sync-from-bigquery-to-batch-profile-events.md)
- [Create a Sync from ClickHouse to Batch Profile Events](https://doc.batch.com/getting-started/features/customer-engagement-platform/profiles/cloud-sync/create-a-sync-from-clickhouse-to-batch-profile-events.md)
- [Create a Sync from MSSQL to Batch Profile Attributes](https://doc.batch.com/getting-started/features/customer-engagement-platform/profiles/cloud-sync/create-a-sync-from-mssql-to-batch-profile-attributes.md)
- [Create a Sync from MSSQL to Batch Profile Events](https://doc.batch.com/getting-started/features/customer-engagement-platform/profiles/cloud-sync/create-a-sync-from-mssql-to-batch-profile-events.md)
- [Data Lifecycle](https://doc.batch.com/getting-started/features/customer-engagement-platform/profiles/data-lifecycle.md)
- [Import tokens](https://doc.batch.com/getting-started/features/customer-engagement-platform/profiles/import-tokens.md)
- [Catalogs](https://doc.batch.com/getting-started/features/customer-engagement-platform/profiles/catalogs.md)
- [Orchestration](https://doc.batch.com/getting-started/features/customer-engagement-platform/orchestration.md)
- [Overview](https://doc.batch.com/getting-started/features/customer-engagement-platform/orchestration/overview.md)
- [Targeting](https://doc.batch.com/getting-started/features/customer-engagement-platform/orchestration/targeting.md)
- [Campaigns](https://doc.batch.com/getting-started/features/customer-engagement-platform/orchestration/campaigns.md)
- [Recurring Automations](https://doc.batch.com/getting-started/features/customer-engagement-platform/orchestration/recurring-automations.md)
- [Omnichannel Trigger Automations](https://doc.batch.com/getting-started/features/customer-engagement-platform/orchestration/trigger-automations.md)
- [In-App Automations](https://doc.batch.com/getting-started/features/customer-engagement-platform/orchestration/in-app-automations.md)
- [Message](https://doc.batch.com/getting-started/features/customer-engagement-platform/message.md)
- [Overview](https://doc.batch.com/getting-started/features/customer-engagement-platform/message/overview.md)
- [Email](https://doc.batch.com/getting-started/features/customer-engagement-platform/message/email.md)
- [Push](https://doc.batch.com/getting-started/features/customer-engagement-platform/message/push.md)
- [SMS](https://doc.batch.com/getting-started/features/customer-engagement-platform/message/sms.md)
- [In-App & Mobile Landing](https://doc.batch.com/getting-started/features/customer-engagement-platform/message/in-app.md)
- [Universal channel](https://doc.batch.com/getting-started/features/customer-engagement-platform/message/universal-channel.md)
- [Personalization](https://doc.batch.com/getting-started/features/customer-engagement-platform/message/personalization.md)
- [Settings](https://doc.batch.com/getting-started/features/customer-engagement-platform/settings.md)
- [Overview](https://doc.batch.com/getting-started/features/customer-engagement-platform/settings/overview.md)
- [General](https://doc.batch.com/getting-started/features/customer-engagement-platform/settings/general.md)
- [Channels](https://doc.batch.com/getting-started/features/customer-engagement-platform/settings/channels.md)
- [Team](https://doc.batch.com/getting-started/features/customer-engagement-platform/settings/team.md)
- [In-App Templates](https://doc.batch.com/getting-started/features/customer-engagement-platform/settings/themes.md)
- [Labels](https://doc.batch.com/getting-started/features/customer-engagement-platform/settings/labels.md)
- [Cappings](https://doc.batch.com/getting-started/features/customer-engagement-platform/settings/cappings.md)
- [Debug](https://doc.batch.com/getting-started/features/customer-engagement-platform/settings/debug.md)
- [Account Settings & Security](https://doc.batch.com/getting-started/features/customer-engagement-platform/settings/account-settings-and-security.md)
- [Manage Team](https://doc.batch.com/getting-started/features/customer-engagement-platform/settings/manage-team.md): Manage team allows full coordination of your team work on Batch.
- [Company Settings](https://doc.batch.com/getting-started/features/customer-engagement-platform/settings/company-settings.md)
- [Plans & billing](https://doc.batch.com/getting-started/features/customer-engagement-platform/settings/plans-and-billing.md)
- [GDPR & privacy](https://doc.batch.com/getting-started/features/customer-engagement-platform/settings/gdpr-and-privacy.md)


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